Automation Engineer bridging technology and textiles through intelligent automation. I design custom workflows, AI voice & chat agents, and system integrations that make businesses run smoother — currently leading delivery at LofiStack.
Automation and CRM specialist with hands-on experience designing custom workflows, integrating third-party applications, and deploying AI voice and chat agents on the GoHighLevel platform. Skilled at translating client business goals into scalable technical solutions, gathering and documenting requirements directly from stakeholders, and leading end-to-end delivery of automation projects across the real estate, healthcare, and legal sectors.
Committed to building efficient, reliable business systems and to mentoring team members toward engineering best practices.
End-to-end workflow design that maps to real business outcomes.
Conversational agents built on Retell, Bland & GHL that actually convert.
Third-party tools stitched into one dependable, scalable ecosystem.
Aligning solutions with goals and mentoring interns to best practices.
Three promotions in under two years — from maintaining systems to leading their delivery.
Spearheading end-to-end delivery of custom automation projects — managing timelines, interfacing directly with clients to align technical solutions with business goals, and overseeing complex third-party integrations to build seamless, scalable digital ecosystems. Leading the training and mentorship of onboarding interns.
Project leadership · Client-facing · MentorshipContributing to automation engineering and IT services operations with a focus on custom workflow design, voice and chat agent development, system integration, and process optimization — delivering tailored solutions that drive measurable business efficiency.
Workflow design · AI agents · Integration · OptimizationFocused on custom workflow design, voice/chat agent development, and system integration. Collaborated with cross-functional teams to optimize automation processes, troubleshoot issues, and deliver tailored solutions that enhanced client operations and drove business efficiency.
Workflow design · Voice/chat agents · IntegrationContributed to IT services and consulting operations with a focus on system maintenance, troubleshooting, and process optimization. Collaborated with cross-functional teams to enhance workflow efficiency and client solutions.
System maintenance · Process optimizationWorked across knitting, dyeing, finishing, and quality control departments. Gained hands-on skills in fabric inspection, machine calibration, and production optimization.
Textile production · QC · Machine calibrationReal GoHighLevel builds, deep-verification audits and autonomous AI agents across real estate, healthcare, home services, legal and finance — each one replacing manual chaos with a system that runs itself.
A vertical-agnostic engine that turns missed callers into booked appointments through a four-touch SMS sequence with automatic staff handoff. Every practice detail and message line is a custom value, so one core deploys across dental, med-spa, veterinary, chiropractic and physio by swapping copy — not rebuilding. A 9-stage pipeline tracks every caller end-to-end.
A day-of-month token engine for a clinic's booking calendar: the moment an appointment is confirmed, a 197-node workflow running GoHighLevel custom code issues the patient a sequential queue token and writes it to the contact record — so the number persists instead of living only for the length of the run.
Three companion workflows carry the rest of the journey: confirmation with reminders 1 day / 2 hours / 10 minutes before the visit, cancelled / no-show / showed routing with a matching follow-up cadence for each outcome, and a reactivation nurture for old leads — 322 nodes working as one connected system, proven on 46 live test bookings.
Most audits grade a website. This one grades how legible a business is to machines — the search engines that rank it and the AI models now being asked about it directly. Give it two inputs, a URL and an exact business name, and it runs ~20 live fetches through six verification passes: multi-page crawl, raw head inspection, rendered-DOM re-check in a real browser, infrastructure files, third-party entity cross-reference and a live rank check.
It scores four pillars — GEO, SEO, AEO and a flex pillar that changes by business type — labels every claim verified or inferred, lands findings in chat first so they can be challenged, then renders a branded, client-ready PDF.
From no-code orchestration to conversational AI and business platforms.
Wiring tools together into reliable, hands-off systems.
Voice and chat agents that sound human and drive action.
Field-service and legal CRMs I automate around.
Turning raw data and ideas into clear visuals.
Where I consistently deliver.
The problems I most enjoy solving.
Published and academic work spanning smart textiles, sustainability, and materials.
Explored smart fabrics integrated with sensors for real-time health monitoring.
Regulatory frameworks, eco-friendly wet processing, and chemical waste management.
ISO-standardized testing to analyze structural strength and color durability.
Product concepts, visual mood boards, and social content aligned to brand identity; branding strategy and influencer marketing.
Data cleaning, analysis, and Power BI dashboards presenting actionable business insights through real-world simulations.
Applied Agile, Hybrid, and Plan-driven methods; strengthened communication, risk analysis, and stakeholder management.
I'm always open to interesting automation projects, AI agent builds, and new opportunities. Let's talk about what you're trying to automate.